Refund policy

We have a 30-day return, refund and exchange policy, which means you have 30 days after receiving your item to request a return, refund or exchange.

All returns are subject to 10% restocking fee.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@vectorathletik.com. Please note that returns will need to be sent to the following address: 35 FALAISE ROAD, SCARBOROUGH, ON. M1E 3B6. CANADA

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@vectorathletik.com.


Exceptions / non-returnable items
Please note: Items on final sale or purchased with special coupons are not eligible for returns or exchanges. We apologize for this inconvenience.


Exchanges
Exchanges are free. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return and have not received the refund, please contact us at info@vectorathletik.com.

All returns are subject to 10% restocking fee.